Account & security
Review your profile and contact context
Use the Profile workspace to set the identity and handoff details that are visible to operators during shared incident work. Most fields are editable; the login email is read-only and the workspace role is read-only here (it is listed on the Team roster; role changes are not self-serve yet).
Review your profile context
- Open Profile from the dashboard.
- Review the account identity group for your name, sign-in email, and current workspace role.
- Set reachability and handoff context: phone, time zone, backup contact, and working hours.
- Review public incident identity and the link to security settings for recovery context.
Understand field states
| Field | Current value | State |
|---|---|---|
| Name | First and last name | Editable |
| Comes from your sign-in provider | Read only | |
| Role | Set by a workspace owner | Linked setting |
| Phone | Stored for voice and SMS escalation (not delivered yet) | Editable |
| Time zone | Saved on your profile (not shown on the Team roster yet) | Editable |
| Backup contact | A teammate in your workspace | Editable |
| Working hours | A note saved on your profile (not shown on the Team roster yet) | Editable |
| Display name | Defaults to your name | Editable |
| Incident signature | Saved for future public incident updates; not used anywhere yet | Editable |
Profile editing status
The authenticated profile endpoint provisions an account during signup, reads the caller's stored profile, and accepts the profile updates saved from this workspace.